Plenary morning
Topic Bio Time Presentation
Registration & coffee 08:00 - 09:00  
Kick off TU/e 09:00 - 09:15  
Intro by DVG   09:15 - 09:30  

Key note: Training in virtual reality environments: hype or hope?

 Virtual reality becomes increasingly popular in entertainment and social media applications. Merging the real world and the virtual world might also have an impact on the way we train personnel and educate students. This presentation gives an overview of the successes (and not-so-successes) in education and training and gives an overview of what virtual reality in training settings might be able to offer demonstrating some recent projects in the DAF Technology Lab, a virtual and mixed reality lab at the Tilburg University campus that is used for immersive education, innovative research and corporate partnerships.

Prof. Dr. Max M. Louwerse is Professor of Cognitive Psychology and Artificial Intelligence at Tilburg University. He received his PhD in Linguistics at the University of Edinburgh, and was Full Professor in Psychology and Intelligent Systems at the University of Memphis, where he also served as Director of the Institute for Intelligent Systems. He published over 120 journal articles, book chapters and conference proceedings on a diversity of topics, including intelligent tutoring systems, embodied conversational agents, multimodal communication, verbal and nonverbal communication, symbolic and embodied cognition, and language statistics. Louwerse is initiator and principal investigator of the DAF Technology Lab, a virtual and mixed reality lab for immersive education, innovative research and corporate partnerships. He received over 12 million euro in funding as a PI or Co-PI on projects investigating training in virtual and mixed reality (European Union, OP Zuid), multimodal communication in humans and agents (National Science Foundation), intelligent tutoring systems (NSF, DoD), electronic health record systems and medical informatics (NIH) and distributional semantics (US Intelligence Community). He served as president, treasurer and governing board member on international societies and serves on editorial boards of various journals in psychology, linguistics, and cognitive science. Louwerse holds a patent with another patent pending, and has received awards for his teaching and research. He currently works on a project with a European bank on user profiling and with 33 small and medium-sized companies on virtual reality.  09:30 - 10:45  
Coffee 10:45 - 11:15  

Key note: The proof of the pudding is in the eating: changing perspectives on learning.

Learning seen from a knowledge management perspective.

Due to reasons beyond her control, Daphne will be unable to attend the event. A close colleague of Daphne, Dr. Anna Snel will present the keynote instead.

After having done research and consultancy work in the area of online service and experience, Anna earned a PhD on the experience economy.

The insights from this research, especially the ones on learning experiences, inspire her work as programme manager of the Master in Managing Information & Sustainable Change (MISC, www.ienm.nl). Furthermore she has taught courses on Information Management, ICT & Organizing, Management of Immaterial Values, Management & Organization. She also gives regular guest lectures on services and experiences, on- as well as offline, innovation, design thinking and social media

Daphne Depassé has been working in the field of knowledge- & information management for over 20 years. She graduated cum laude in Information Management and is author of the book “15 praktijkverhalen over kennismanagement’ '(15 case studies on knowledge management’).

Daphne designs learning programs and courses for companies and educational institutes. And she is a lecturer at several Universities – teaching students and professionals in the field of knowledge- & information management and innovation.

She is founder of Plan B: a practical method for problem solving and innovation: learning to act different, to break through the status quo. In 2013 she delivered a TEDx Talk: “Unscrew the system – in a blissful way.” 

11:15 - 12:30 pdf
Lunch   12:30 - 13:30  
Parallel sessions Round 1
Topic Bio Time Presentations

Discover the value of video for Modern Workplace Learning.

Modern Workplace Learning (MWL) provides modern, relevant training and promotes everyday learning. In this workshop we will discuss the role of video (e.g. interactive video and employee generated content) within MWL.
Video is a powerful tool for Performance support, Knowledge Sharing and Social collaboration. Based on the model of Jane Hart we will look at different applications of video and how they help to create a learning culture.  
- How do you stimulate Self-Directed Learning;  
- How can you encourage Employee Generated Content;  
- How can you increase the value of formal learning?  
- How can L&D support the modern learner?
This session will inspire you with video practices of customers like ASML and DMG.

Note: This is a one hour workshop. For the remaining 30 minutes of the round you can visit the SonicFoundry stand in the 'Voorhof' (Auditorium) and discuss video for learning with one of their specialists.

Also, the Q&A session for the keynote: Training in virtual reality environments: hype or hope?  with Max Louwerse is accessible.

Or you can just grab a coffee and talk to friends and colleagues.

Leonie Vos studied Educational Science & Technology at the University of Twente. As a Learning Consultant at UP learning Leonie designs online learning solutions.   
Marloes Giesselink studies  Educational Science & Technology at the University of Twente. As a graduate she does research on Self-Directed Learning within UP learning. The aim of her research is to develop a tool that determines the current level of readiness for SDL, on both individual and organizational level, within an organization.
Ster Hutten is Manager Sales at UP learning. She studied English Language and Culture at Radboud University Nijmegen. She is a strong believer in the power of Employee Generated Content. 
13:30 - 14:30  

Design thinking: learning by creating


Design thinking is solving problems the way designers do, a different approach compared to prevailing analytic methods. The decisively human centered and solution oriented approach incites innovations, learning on the go what the problem is and what the solution. In this workshop you will experience:
-       What is design thinking?
-       What makes it different?
-       The pitfalls
Together we will explore the implications for organizations and learning professionals

Guido Stompff  is marcom manager at Océ – A Canon Company; advisor at Cube, the Design museum in Kerkrade and lectures at several Universities and Hoge Scholen. He finalized a PhD on Design thinking in organizations in 2012, resulting in several scientific publications on the topic of innovation, boundary spanning and design. Before he was a designer, and has won numerous design awards internationally. 13:30 - 15:00  

The number one lesson from facilitating learning journeys: it’s all about change!


Much has been said about the changing role of the Learning and Development (L&D) function. But what does this mean for the Learning Professional?
In this workshop we will share what we learned for shifting the focus:
* from training to learning and performance
* from training event to Learning Journey
* Standardized to Personalized approach
We’ll show an actual case: the Business Partnership Program in Canon EMEA. With this example we will see:
* how L&D adds new value to the organisation
* that L&D offers a highly attractive environment for Learning Professionals to grow
* opportunity for Learning Professionals to stand out as a trusted advisor

Karel Haan – Learning and Development Canon EMEA

I’ve always been fascinated by the human side of change. Can we handle the exponential rate of change we see in the (business) world? To me the human factor of change is so important that I dedicated my professional career to it. At the end organisations don´t change but people do!
Learning and change go hand in hand. As part of the Learning and Development department of Canon EMEA I help people to gain knowledge and skills that enable them to change what they do and create more value for the organisation.
A combined function of consultant, program developer and facilitator.

13:30 - 15:00  

On the Job learning solutions in daily Practice


Do you want to share and generate examples on workplace learning ? Join Ellen and Rene on their Journey to create a powerfull workplace learning experience. You will leave  this workshop inspired by examples and with new ideas to implement in your daily practice.

Rene Scheffer is Project Manager at ASML. His assignment is to develop a fully new curriculum for Project Managers within the Development and Engineering department of ASML. Rene Has 30 years experience as Project Manager within the High Tech industrial branch.

Ellen Daamen works as a learning consultant and trainer at the Vanderlande Academy and focusses on designing solutions for all non-technical learning needs. She was assigned to develop the Project Management development programme for all Project Managers within Vanderlande and trained experienced Project Managers to a trainers role.

13:30 - 15:00  

5 Moments of Need
What is needed to work effectively everywhere, any place, any time?

 

How is performance support going to impact the organization of today and the future?

What needs to be in order to keep professionals in the performance zone?

During this 90 minute workshop Nick and Michael will offer you new insights and lead you through the steps of this new learning strategy that changed the way we look at e-Learning worldwide.

Based on: Innovative Performance Support by  Bob Mosher & Conrad Gottfredson. (2011)

Nick Beurskens is a Learning Consultant at Vanderlande and combines his Technical Expertise gained as a Mechanical Engineer (Bsc) with his knowledge gained
at the Pedagogical Technical University of Applied Sciences on a daily basis.

Michael Pasaribu is a Training Consultant at ASML with a passion for people development and business process improvement. Educated as a Business Engineer (Bsc) he expanded his expertise to become a consciousness coach and coaches people to reach their maximum potential.

13:30 - 15:00  

Virtual simulations & Serious gaming


By using virtual simulations and serious gaming (with or without technology like Virtual Reality and Augmented Reality; Hololens) we help organizations with their training needs. Where these needs are large, dangerous or inaccessible, VR and AR are used to train effectively. This for both building comprehension prior to practical training (pre-practice training) and also during the practical training (on-the-job training).
Using a number of business cases I will do a quiz with you during the workshop. You can comment online on a number of statements which we then further discuss.
This way you will learn about gaming and what it can mean for your organization.

Ruud Dullens is the co-owner and CEO of BlueTea. His background is technical engineering and he is involved in virtual training for over 10 years now.
In 1993 he co-started Stepco, an IT management company and focused on innovation and development. From there he got involved in technical training and Virtual Reality in military aerospace which resulted in the start of BlueTea. Using his technical and commercial skills he is the driving force behind innovation and new product development.
13:30 - 15:00  

Gamification – Curiosity and enjoyment as the motor for learning. Design you own ‘Gameful DesignToolbox’ in an hour!


Fun is a great motivator.  And as we, learning and development professionals, focus on all forms of motivation in learnings situations, there are not many specialists in our field who specialize in designing fun in learning interventions. I think that we are missing out on that subject. In this workshop you create, in one hour, your own Gameful Design toolbox so you can start designing fun in every learning intervention you create. If you would like to prepare, this a good (6 minutes) read: https://www.gamified.uk/2013/06/05/gamification-user-types-and-the-4-keys-2-fun/
Hope to see you in Eindhoven!

Espérance Blaauw is the author of  'Coachkaarten' and 'Picture This!' She uses her passion for learning to develop products and concepts that inspire people and facilitate their learning.
Espérance is also consultant at EMC. In her role as a consultant, co-creator or trainer/coach she tries to connect the content and quality with with the motivation to learn and funfactor.
13:30 - 15:00  

Q&A Keynote: Training in virtual reality environments: hype or hope?

 

A chance to go in-depth with Max Louwerse about the subject of his Keynote
Prof. Dr. Max Louwerse 13:30 - 15:00  

Coffee Break

  15:00 - 15:30  
Parallel sessions Round 2
Topic Bio Time Presentations

Collaborative learning using the Canon Development Hub


Collaborative learning involves two or more learners actively engaged in a common task and working towards a common goal.
Experience how Canon used Cornerstone’s  features to provide its employees a more cohesive, collaborative environment for learning programmes.
Explore how you could use collaborative learning technology to implement programmes in your organisation.

Dimitris Kavvadias – Human Capital Solutions Consultant

linkedIn:  nl.linkedin.com/in/dimitriskavvadias
Dimitris was born in Greece and studied Film Making, Systems Analysis and hold a master’s degree in Education and Mass Media.
He started his career in business consulting in Greece in 1989.  He worked as a business and technology consultant in large E.U R&D innovation programmes for 11 years in different places in Europe.
In 1998 he was invited to work in STC Group as e-Learning manager and moved to the Netherlands with his family. Since 2005 he then worked as human capital solutions manager in  different consulting companies such as Accenture, and e-Concern. Dimitris joined canon as a European Learning & development consultant in 2012 and since then is implementing innovative solutions in Learning, Performance and Talent using Cornerstone on Demand.
Dimitris has 25 years’ experience in implementing learning, performance & talent management solutions.
His passion is enabling high performing organisations through change, people development, innovation and technology.
He thrives to add value by orchestrating people, process, systems, content and governance.

15:30 - 16:30 pdf

 Know-how 2 Perform


Organisations are moving away from training delivery to a performance consulting model. Corporate Universities should deliver performer support into the workflow; just enough and just in time at the right place. Preventing that formal learning programs are needed before starting to perform. By performing a task we learn. Where else will you learn to perform?
We will discuss the supporting model and give some examples of best practices]

Hans Ramaker
Director Learning innovations and technology at Philips Lighting. Hans has a background in IT and Learning, he has several years learning experience with new learning technologies and methods to increase the speed to knowledge.
His special interests are: learning innovations and performance support.


Daian Saman
Digital Learning Specialist at Philips Lighting. Daian started in IT and then specialized in Educational Science and Technology, she has experience with learning in academic and business settings. Her interests are learning technologies.

15:30 - 16:30  

The best helmsmen stand on shore?:
How to find the right balance in supporting learners.

How do new ways of learning impact the role of the facilitator of the learning process? Which choices do you make in supporting employees to learn? How to support them well? When to steer and when to let go?

In this interactive session we will explore challenges in supporting workplace learning and I will share some ideas and experiences.

Nina Godeke is an Instructional Designer at Philips Healthcare and is responsible for creating learning solutions for internal Philips employees and customers working with imaging systems. Her expertise lies in designing and developing blended solutions.
She studied Training & Human Development (Opleidingskunde) at HAN University of Applied Sciences and Cultural Anthropology at Radboud University.
15:30 - 16:30  

Self-Directed Learning and the role of HR

In this informative workshop we will review and discuss what factors are important for self-directed learning and how these elements can be facilitated in a learning organization. Specific attention is paid to the role of HR in this – what is the (future) role of HR in promoting, supporting, enabling self-directed learning?  Anne Schellekens (ASML), Cindy de Kok (ASML) and Robert Verscheijden (University of Twente) will present a theoretical framework on self-directed learning and will share practical cases based on their experience at ASML to support the discussion.  After the workshop you have more insight into the factors that positively impact self-directed learning and into the role of HR in this.

Cindy de Kok is Global Development & Learning Manager at ASML. She is currently setting up a new curriculum to support the development of all ASML managers. Anne Schellekens is Development & Learning specialist at ASML. She focuses on various projects to support employee development, such as implementing worldwide mentoring and coaching processes and deploying a worldwide talent leadership development program. Robert Verscheijden is student at the University of Twente. He is conducting his MsC in Educational Science & Technology and conducts research into self-directed learning at ASML.

15:30 - 16:30 pdf 

Virtual simulations & Serious gaming


By using virtual simulations and serious gaming (with or without technology like Virtual Reality and Augmented Reality; Hololens) we help organizations with their training needs. Where these needs are large, dangerous or inaccessible, VR and AR are used to train effectively. This for both building comprehension prior to practical training (pre-practice training) and also during the practical training (on-the-job training).
Using a number of business cases I will do a quiz with you during the workshop. You can comment online on a number of statements which we then further discuss.
This way you will learn about gaming and what it can mean for your organization.

Ruud Dullens is the co-owner and CEO of BlueTea. His background is technical engineering and he is involved in virtual training for over 10 years now.
In 1993 he co-started Stepco, an IT management company and focused on innovation and development. From there he got involved in technical training and Virtual Reality in military aerospace which resulted in the start of BlueTea. Using his technical and commercial skills he is the driving force behind innovation and new product development.
15:30 - 16:30  

Discover the value of video for Modern Workplace Learning.

Modern Workplace Learning (MWL) provides modern, relevant training and promotes everyday learning. In this workshop we will discuss the role of video (e.g. interactive video and employee generated content) within MWL.
Video is a powerful tool for Performance support, Knowledge Sharing and Social collaboration. Based on the model of Jane Hart we will look at different applications of video and how they help to create a learning culture.  
- How do you stimulate Self-Directed Learning;  
- How can you encourage Employee Generated Content;  
- How can you increase the value of formal learning?  
- How can L&D support the modern learner?
This session will inspire you with video practices of customers like ASML and DMG.

Leonie Vos studied Educational Science & Technology at the University of Twente. As a Learning Consultant at UP learning Leonie designs online learning solutions.   
Marloes Giesselink studies  Educational Science & Technology at the University of Twente. As a graduate she does research on Self-Directed Learning within UP learning. The aim of her research is to develop a tool that determines the current level of readiness for SDL, on both individual and organizational level, within an organization.
Ster Hutten is Manager Sales at UP learning. She studied English Language and Culture at Radboud University Nijmegen. She is a strong believer in the power of Employee Generated Content.
15:30 - 16:30  

Interactive learning environments: Using simulations to develop a personal learning experience

During this interactive session you will learn more about the possibilities to adapt trainings to the knowledge level and educational needs of the trainees. LeQuest will show examples of medical technology trainings with an adaptive and flexible approach which facilitates transfer of learning.

Hicham Shatou
Hicham is a serial entrepreneur. In the past, he co-founded IcySolutions and supplied the likes of Feyenoord, NOC*NSF and the manshaft (German National Soccer team) with innovative therapy solutions. Five years ago he founded LeQuest. LeQuest aims to increase the quality of care, patient safety and efficiency in the healthcare industry by means of interactive online trainings.

Marvin Soetanto
Marvin has a background in cognitive psychology and applied game design. He is a lecturer in Games & Learning at Amsterdam University College. At LeQuest he focusses on the standardization of the training method, and the facilitation of cognitive processes which make the acquisition of skills and knowledge more effective.

15:30 - 16:30  

Q&A Keynote: Training in virtual reality environments: hype or hope?

A chance to go in-depth with Max Louwerse about the subject of his Keynote
Prof. Dr. Max Louwerse 15:30 - 16:30  
 
Plenary afternoon
Topic Bio Time
Summary & findings of the day   16:40 - 16:50
Henk Annema Award & Closing   16:50 - 17:00
Drinks   17:00 - 18:00