There will be two rounds of parallel sessions. At the symposium you will be invited to choose and register for one session in each round.


A Dommel-Valley success story: exchange of Virtual Class experience between Océ and Philips-IT

: Eric Vlaanderen & Irene Mikkers

Location: classroom 12

Eric Vlaanderen is a senior learning consultant at Océ, where he advocated the Virtual Class approach.  His professionalism resulted in a high appreciation of participants of virtual classes. Eric developed a train-the virtual-class-trainer and developer program, that enabled the wide implementation of Virtual Classes in the Océ curriculum of blended learning solutions.  Eric is CTT+ certified and has an experience in the facilitation of corporate informal learning activities.

Irene Mikkers is learning consultant of the Competence Group Learning in Philips IT-Applications. The Competence Group Learning supports the Philips-IT projects with learning consultancy and/or deliverable.  Besides traditional solutions as classroom training and eLearning, Virtual Classes have been added to the set of standard solutions, mostly used in a blended set-up.  Irene is responsible for the Virtual Class program within the Competence group Learning.

In this parallel session Eric & Irene will demonstrate how virtual classroom can facilitate learning.  More specifically the strengths and weaknesses of virtual classroom will be discussed. compared with traditional classroom and web based learning learning.  Also informal learning processes can be initiated and supported using Virtual Classes.

The target audiences for this workshop are Trainers, course-developers, instructional designers and training managers

The core of the session is a live virtual classroom. Participants will be actively involved by means of questions during part of the session. One participant will take part of a live virtual classroom. Before and after the live virtual classroom the audience will be actively involved in finding answers on specific questions related to virtual classroom methodology.

A Virtual Classroom is a formal learning event. However, during the session it will become clear how virtual classroom methodology can support informal learning processes (e.g. communities). Besides, participants can subscribe themselves at the end for an online workshop, to be organized 2 to 4 weeks after, to discuss remaining questions and share best practices and tips and tricks.

EFQM – How can managers learn in an informal environment? By Mr. Jos van Valkengoed (Philips) & Mr. Matt Fisher (EFQM)

Location: classroom 9 (Round 2 only)

Short Bio

Jos van Valkengoed and Matt Fisher.

Objective parallel session

We will show how leaders can learn in real-life setting. More specifically we will cover:

1.       Practical learning through mutual assessment

2.       The benefits of a real benchmarking exercise

3.       The advantages of a multi-cultural environment

All of this will be shared with you by an actual participant. You will learn how Volvo and Philips benefited from EFQM’s Leadership Development programme.

Target audience

HR Managers and individuals seeking information on (leadership) development opportunities.

Way of working

An interactive presentation about the experiences of participants, including a Q&A round.

Jos Valkengoed

Matt Fisher

How to make people share and apply knowledge; 10 years of lessons learned through Philips Yellow pages and beyond - by Mr. Aad Streng

Location: classroom 9 (Round 1 only)

Has many years of experience in Philips, in manufacturing, development and business excellence, both in sectors as well as corporate. Main theme throughout these years is business improvement and knowledge management. Created Philips Yellow pages (now called People Finder). Developed the first Philips online communities and weblogs. Set up and ran Philips wide improvement systems like the Philips Quality Award and process survey tools. Contributed to many activities related to identifying, assessing and re-use of best practice. Currently working on knowledge sharing and dialogues between areas and countries and between markets and innovation.

After this session you will understand the principle of accelerated learning through applying the 'law of the large numbers' using a people focused approach.

The target audience for this session is people who are really interested in improving the added value of knowledge sharing.

This is an interactive presentation about the experiences, including an Q&A round.

Informal learning happens between people while and after they work together - by Dennis Fredrickx and Wouter Visser

Location: classroom 11

Informal learning is not a goal in itself but a means to stimulate individual and organizational developments.
This learning cannot be predicted but it can be stimulated!

In our workshop we want to explore the concept of informal learning:
- by sharing some stories we encountered during our implementation projects and,
- by actually DOING IT with you.

Dennis Fredrickx will share his experiences with the introduction of an informal learning program in a production environment. He is now consultant at Altran in Belgium. Wouter Visser is consultant at AMI consulting.

Learning and technology progress and prospects - by Martyn Sloman

Location: Blauwe Zaal

The term e-learning first appeared in 1999 – though technology for learning has been around much longer.  What have we learned over the last decade and what are the implications as we go forward?  Recently we have also recently witnessed a huge interest in Web 2.0. For the advocates, there has been the sudden emergence of new opportunities for collaboration, co-creating and sharing of content and enhanced communication.  In this session we will draw on recent and ongoing research on learning and technology and ask: how real are the new opportunities that technology offers what should we do in our organizations to take advantage of them?

Trainer, facilitator, what's the difference? by Jan Willem Vernhout (Co-Think)

Location: Classroom 10

Jan Willem Vernhout is a trainer/facilitator in thinking skills and methods. By improving thinking skills people are more effective and achieve more. Especially applied to problem solving, continuous improvement, decision making and preventing problems.

This workshop will be about sharing new insights on how to teach students to unlock knowledge/information by informal learning to increase the effectiveness of learning programs. You will learn the major differences and challenges about “teaching” students how to think/learn rather than what to think/learn.

If you are a trainer facing the challenge of moving into the role of a facilitator, then this is the workshop for you!