Interactive online video: learn from all the experts in and outside your company!

Online video is gaining more and more attention as a means to share knowledge, skills and insights. Everyone has an HD camera and can share knowledge and experiences. Universities and colleges take mass lectures in large numbers. Experts from all over the world deliver their knowledge through TED. In short: we read less and watch more.

With the latest technology, interactive video offers many benefits:
- increases involvement and engagement
- generates relevant data about viewing behavior and use
- connect target groups with your organization, service, product, training program, etc.
- large savings in time and money of post-production on videos

This offers unprecedented opportunities for learning and development. Jeroen Krouwels takes you into the world of online video and demonstrates how online video shapes the new master-companion way of learning.

About the presenters:

Jeroen Krouwels (1964) made use of ICT as a tool in education and business training from the start of his career, and specializes in innovative learning materials. He was one of the founders of the Pulseweb learning concept (market leader in e-Learning solutions in the healthcare sector), and helped establish the BrancheVereniging voor LeerTechnologie (BVLT). Jeroen enjoyes giving guest lectures for Avans and SBO / Euroforum on his favorite subject: learning with the help of technology.

Since 2019, he has been the director of hihaho.com specializing in interactive video technology for educational purposes.

Apply systems thinking in your design to increase ownership in participant’s own development

 In this active workshop, you will take an own case and explore different views on your case. Within ESI (by TNO), we work a lot with architects at our partner’s side. (system) Architects need to explore many views in order to understand the problem well and to see what solution space is suitable. To gain different perspectives, they explore various perspectives through views such as the customer view, application view and functional view. You can also apply this technique to your own working situation, by stepping in the shoes of the manager, learning professional and learner. At the end, we will combine these perspectives with your offerings or solutions: where does it match and where doesn’t it match?

About the presenters:
With 14 years of working experience, Laura van Veen (Esi, by TNO) developed herself as an extraordinary out-of-the-box professional. She has worked in different environments: science center NEMO, Deloitte and now ESI by TNO. Her current role entails how to make learning & competence development more explicit & cohesive. ESI is a leading Dutch research group for high-tech embedded systems design and engineering. ESI is a so-called Joint Innovation Centre.

Knowledge sharing for learning; business opportunity or risk?

Philips field service engineers get hands-on training on healthcare systems at Best, Singapore or Cleveland. Because of the large portfolio hands-on training cannot be facilitated for outdated equipment, installation courses and very expensive tasks like the re-fill of MR-magnets with Helium. Also for the introduction program of new engineers we make use of local engineers to bring them up to speed before they come to a training location for the first time. The training department provides content for these courses but the knowledge sharing is locally organized. It turned out that well organized local service organizations benefit more from this approach than other service organizations. We also found cases in which knowledge sharing triggered unwanted behavior like submitting copied training assignments.

About the presenters:

Sonja is instructional designer at Philips Service Education Programs since 2011. She designs the technical service curriculum for Diagnostic X-ray systems and Digital Pathology. Before she joined Philips, she worked about 10 years as senior consultant in a commercial training organization designing educational solutions for government, vocational training and industry organizations.

Wendy Ankersmit

Wendy is instructional designer at Philips Service Education Programs since 2015. Here she designs together with developers and trainers the technical service curriculum for Image Guided Therapy (IGT) and Magnetic Resonance (MR).
Before joining Philips she worked as consultant for CINOP. As consultant she was responsible for acquisition and execution of projects with focus on education, training and development of professionals in education, enterprises and government organizations

Personalized learning via a Learning Experience Platform

The world around learning is changing by the minute, so another LXP phenomenon has been added! A Learning Experience Platform (LXP) is described by Josh Bersin of Deloitte as the next disruption in world of learning. Within LXP all learning for the participant comes together, where personalized learning is the heart and makes learning at and around the workplace attainable. The participant is given the opportunity to create his own Learning Journey with no fewer than 45 different Learning Experiences that are offered. We will gladly take you on a journey through this new phenomenon with on some practical examples, like VodafoneZiggo.

About the presenters:

François Walgering

As an educational specialist and consultant for Educational, Governmental and Commercial institutes I act as an advisory and sparring partner within the world of Personalized Learning, Social Learning and Learning Analytics. Received the 227 Learning Innovation Award in 2017.

GPAL: Gamified, Peer-to-peer, adaptive Learning within the Ministery of Defence

In 2017 the innovation award of the Dutch Ministry of Defense was won by the company ‘GPAL’. The presented concept was an app which supports gamified, peer-to-peer, adaptive learning (GPAL). The pilot has been a success and since 2017 the GPAL app is spread within the defense organization. The principle is simple: experts or (experienced) employees post video’s in the app in which they give an video instruction at the spot to colleagues. These instructions pop up at the right time and the right place by scanning an i-beacon or an URL code. All the videos are made by the employees themselves and they can react on each other. When they think that new instructions are needed they can put their own videos in the app. This app stimulates a continues improvement on the content and contributes to a continues flow of knowledge construction. The app can replace written instructions, handbooks or can contribute to knowledge sharing within and in between departments.

In this workshop you will get an insight on how the GPAL app is implemented in various departments and work floors within the Defense organization. You will also experience how this app works and L&D professionals will tell you what kind of support departments need to implement this app.

About the presenters:

Erik Liet is the founder and CEO of GPAL, a SAAS platform for learning and knowledge sharing. With a background in consultancy, marketing and learning innovation, he loves to make life easier for the companies he and his company works for. With large customers in government, industry and health he has learned that in order to innovate the way we learn and share knowledge we have to give back the ownership to the employees by facilitating them with the best tools to do so. 

Dorien Kleine Rammelkamp has a Master's in Educational Sciences and is a Learning & Development advisor for the Dutch Royal Airforce. Dorien has many years of experience as a primary school teacher and since 2018 she started as a L&D advisor, her projects focus on implementing new ways of learning within the Airforce.

Collaborative learning: ASML and Dutch Royal Airforce

What can a  governmental military organization and an innovative high tech commercial company learn from each other? This question leaded to a collaborative workgroup with professionals of ASML and the Duch Royal Airforce. Two companies with different cultures, values and processes but both searching for opportunities to share their knowledge. We’ve explored the strengths and development issues of our companies, so we can help each other to a higher standard. We found out that we have a lot in common, but there were three strengths about which we can share our knowledge. These are:

1. Leadership Development
2. Project Based work
3. Internal Knowledge sharing

In this workshop the professionals of ASML and the Dutch Royal Airforce will share their experiences and lessons learned in their collaboration and you will experience for yourself how these companies learned about each other and you can learn together with them.

Presenters:

Lex van Ham (Dutch Royal Airforce) en Jantien van Erve (ASML)

How to motivate others to start sharing

L&D professionals, we work with SME’s that are extremely knowledgeable, but that are also extremely busy, have other priorities and therefore – are not always willing or able to share knowledge for a broader audience.  

In this high-pressure-cooker workshop you will team up with a small group of peers and (1) create a shortlist of possible reasons why SME’s are (A) not always able or (B) not always willing to share knowledge. After, we will find ways together on how to address these challenges and find a common ground for collaboration. The output of this workshop will be a compilation of the group work that will immediately be shared back with the group.

Presenter:
Anke Smolders (Signify)

The role of L&D in a fast growing organization

Vanderlande is in fast paced growth phase. It is transforming from a traditional, local Veghel based, family company to a multinational with global footprint and high ambitions. This transformation is bringing myriads of challenges. How to attract talent in a very competitive labor market? How to engage and keep inspiring people who came to work for Vanderlande? How to build competencies for employees that have to transition jobs fast? In the presentation part we will talk about Vanderlande background, what strategy we choose, which initiatives are currently active.

In the subsequent discussion we would like to hear how others are coping with the same challenges and get feedback, suggestions and advice from the audience.

Presenters:

Jean Pierre Louwers, Sanja Wissink Mesić, Jean-Pierre Pinckaers, Hanneke van Woezik (Vanderlande)

ASML Business Simulation: breaking down silos and enabling collaboration throughout the value chain

 ASML makes highly complex machinery with which it is market leader in the semi-conductor lithography industry. Despite its success, there’s still a lot ASML can do to improve things like customer satisfaction and operational quality. One major challenge in this improvement is the breaking down of a silo’d way of working, and creating a culture of collaboration throughout the value chain. From R&D, through industrialization and manufacturing, up until install and maintenance of ASML machines at customer sites. To help create a culture of end-to-end mind sets, the ASML business simulation helps employees experience their part in the bigger picture and what they can do to break through their silos.

Presenters:

Thomas Benedict (InContext) & Chris Wanrooij (ASML)

Fast Track: enabling content experts to pass on knowledge and skill effectively

Effective knowledge sharing is an expertise in itself, and crucial in today's knowledge driven society: Innovation happens where expertise meets. At ASML Development & Engineering, experts share their own knowledge and a team of 10 learning experts supports them in reaching their learning goals. In this series of workshops they learn and experience novel and interactive learning solutions, whilst developing their own training.

Presenter: